Refund Policy

Last updated: July 30, 2026

We want you to be happy with Amlin. If a paid subscription isn't right for you, here's how refunds and cancellations work. Payments and refunds are handled by our reseller, Lemon Squeezy, which is the Merchant of Record for your purchase.

Try it free first

Amlin has a free tier so you can use the core product — capture, transcription, and enhancement — before you ever pay. We encourage you to try it and make sure Amlin fits how you work before subscribing.

14-day money-back guarantee

If you're not satisfied, you can request a full refund within 14 days of a subscription charge. This applies to your first payment on a new subscription. Just email us — no complicated hoops.

Cancellations

You can cancel your subscription at any time. When you cancel:

• Your subscription stops renewing.
• You keep Pro access until the end of the billing period you've already paid for.
• After that, your account returns to the free tier — your notes and transcripts remain intact.

We don't provide prorated refunds for the unused portion of a billing period outside the 14-day window described above, except where required by law.

Renewals

Subscriptions renew automatically. If a renewal charge catches you off guard, contact us within 14 days of that charge and we'll work with you in good faith.

How to request a refund

Email support@amlin.ai from the address on your account, with your order number (from your Lemon Squeezy receipt). We'll process eligible refunds through Lemon Squeezy back to your original payment method, typically within a few business days.

Exceptions

We may decline refunds in cases of clear abuse — for example, repeated subscribe-refund cycles, or violations of our Terms of Service. Statutory rights that apply in your jurisdiction always take precedence over this policy.

Contact

Questions about billing or refunds? Reach us at support@amlin.ai.